How Quikin works, step by step.

Pick “Continue with Google”, “Continue with Apple” (on iPhone) or “Continue with Email”. There is no password to remember. With email, we send you a login link: tap it on your phone and the app signs you in by itself.

Tap the QR button in the middle of the bottom bar and scan the code on your table. The venue’s menu opens linked to your table, and a server brings your order over when it’s ready.

Choose “Delivery” and pick one of your saved addresses. You only see venues that deliver to that address. Each venue sets its own delivery fee:

• a flat fee, a fee based on distance, or a fee by zone
• free delivery above a set amount: the app shows “Add £X more for FREE delivery” when you’re close

If the venue’s own driver is bringing your order, you see them on a live map and can tap “Chat with Driver” to message them. If the venue sends a Stuart courier, you see the courier’s live tracking instead.

Once you’ve bought it, your ticket opens with its QR code and “Entry Code”. Show it to the venue’s security at the door: the moment they scan it, your screen changes to “SCANNED”. For events where you pick several options, each option also shows whether it’s “Valid now”, “Used”, “Expired” or “Not yet”.

Go to quikin.vip/for-business. Enter your name, email, phone number and website (your business name is optional), then tap “Continue to step 2”.

Add your trading address, the type of venue, a short description and your logo, then finish.

Your business panel is at business.quikin.vip. Sign in with the email and password from your login email.

The first time you sign in, we ask how you’d like to start: build your venue in Quikin, or connect your POS. Tap “Create your venue” to begin.

Your dashboard shows this month’s revenue and orders, your active venues, new customers this week, how each venue is doing today, your top 5 items and recent transactions.

Need help? Tap the chat bubble on any page to ask Belle. She answers most questions straight away and hands anything tricky to our team.

Go to Venues and tap “New”. Add the name, description, type, currency, address (drop the pin on the map), logo and cover photos or videos.

Choose how customers can order (dine-in, takeaway, delivery), your alcohol age limit, tipping, timezone, service charge and opening hours. You can change all of these later.

New venues start as Pending while our team reviews them. We email you as soon as your venue is approved. Until then the “Enabled” switch is locked, so customers can’t see your venue yet.

After you save, Quikin asks how you want to set up your menu: “Build it in Quikin” or “Connect your POS”. Both paths are explained below.

Open POS Integration and choose “Connect your POS”, then pick one:

• “Set up PoSHub for me”: we create your PoSHub account. You then connect your till on the PoSHub site, so you never type your POS password into Quikin.
• “Already use PoSHub”: install the Quikin app on your PoSHub location. You’re sent back to Quikin, where your new connection shows a “Claim” button.

The status card shows whether your store is online, when it last synced and how much came across. Use “Request re-sync”, “Change synced menus” or “Disconnect” whenever you need to.

Dishes live in one library for your whole business, so you can use them at every venue. Go to Dishes and tap “New”. Add a name, description, photos, category, course, type (for example Alcohol or Veg) and a default price for each currency you use.

Dish Categories organise your menu into Food and Drinks, with subcategories such as Pizzas, Burgers and Cocktails. Then, under Categories, switch on the categories each venue uses and choose which preparation location makes them.

In Menus, add dishes from your library to a venue, or create new ones there. For each dish, set the price, an optional discounted price and your cost price, and choose whether it’s available for dine-in, delivery and takeaway. Mark a dish “Out of stock” when you run out.

In Menu Options, create groups like “How would you like it cooked?” or “Extras”. For each group, choose:

• required or optional
• one choice or multiple selection, with a minimum and maximum, for example up to 3 extras
• the choices, each with its own price and whether it’s selected by default
• follow up groups: a choice can open another group, up to 3 levels deep. Choosing Sweet potato fries as the side opens “Dip”.

When you switch on dine-in, delivery or takeaway, Quikin creates a matching price group at +0%. Edit it to change prices for that order type across the whole menu, for example +10% on delivery to cover packaging. These groups can’t be deleted or switched off.

Use a time based group for a happy hour. Choose the days and times, the dishes or whole categories it covers, and the adjustment.

Create price groups from Venues, then Edit on your venue, then the Price Groups tab. That way they’re always linked to that venue.

Go to Venues, open your venue and tap “Edit Settings”. Venue managers can also use Settings in the menu.

Set your delivery area as a radius, or draw it on the map. Choose who delivers: your own drivers, a Stuart courier, or decide order by order. Then set your fees:

• a flat fee, a fee based on distance, or fees by zone
• a small order fee for low value orders
• free delivery above an order value you choose

In Tables, add each table with a name or number and a colour, and link it to a point of sale.

Download each table’s QR code and print it for the table. When a customer scans it, their order is linked to that table, so your server knows where to take it.

Preparation Locations tell Quikin where orders are made. Add points of sale, such as your Main Bar, and fulfilment points, such as your Kitchen. Then choose which categories each one handles.

In your venue’s Printers tab, add receipt printers: WiFi or network (port 9100), Bluetooth or USB, with 58 or 80 mm paper, and link each one to an order point if you like. Managers can also add a network printer in the app by scanning your network, then send a test print.

Go to User Management and tap “New”. Choose their role and venues, add their email and phone, and generate a password or set one. We email them their login details.

On a tablet in landscape, you get a board with four columns, New Orders, In Preparation, Ready and Delivered, and drag orders across. You can switch between the list and the board, and the app remembers your choice.

On the board, open an order to reprint the receipt or tap “Show QR” so a server can scan it and take the order to the table. A delivery order shows the driver assigned to it, and “Request Stuart Courier” books a courier instead, whom you can then follow live.

Servers and hosts have an “SOS Help” button in the app for the moments they need support fast, such as a difficult or unwell guest. They tap it and confirm “Request Immediate Help?”, and everyone you’ve chosen to receive security alerts is notified straight away.

Choose who gets these alerts in your business panel: open your venue, tap “Edit Settings”, then open “Staff & alerts” and tick the “Roles that receive security alerts”. You can pick Venue Security, Venue Manager, Business Manager, Host, Venue Server, Venue Kitchen and Venue Delivery. Managers can change the same setting from venue settings in the app.

• Everyone with a chosen role at your venue gets a push notification and an email saying who asked for help, so the alert reaches them even when the app is closed.
• Security staff and managers also get a full screen “Security Alert” with a sound inside the Quikin app.
• The first person to respond taps “Acknowledge”. The alert is marked as handled for everyone, and other screens show who acknowledged it.
• Every alert stays in the Alerts list, marked Pending or Acknowledged, with a badge counting the ones still waiting.

Security staff check guests at the door by scanning:

• a customer’s Profile QR, to see their ID check status and ID details, then “Admit” or “Deny” with a reason such as Intoxicated or Inappropriate Dress Code
• an event ticket, to see if it’s valid and how many times it’s been used, and admit each ticket option separately

Drivers see the orders assigned to them. They tap “Start Delivery” and scan the QR on the printed receipt to pick up the order, then follow the map or open Google or Apple Maps. They can call the customer through a private number or chat with them, and scan the customer’s QR or type their code to mark the order delivered.

Open your venue, go to the Events tab and tap “New”. Add the event type, timezone, start and end times, how many tickets you’ll sell and how many times each ticket can be scanned.

Use a single price, or switch to tiers. Each tier has its own price, quantity and sale window, like Early bird £8 and Standard £12. Choose whether customers pick one tier or several options at once, and for options, set door access times and how many people each one admits. You can also move sales to the next tier automatically when one sells out.

Switch on “Require ID verification to purchase” for age restricted events. Switch on “Allow ticket transfers” to let customers send tickets to friends, and set a cutoff in hours before the start and a limit on transfers per ticket. A transferred ticket gets a new QR code, and scanned tickets can’t be transferred.

Use “Copy Link” to share your event. Open the event to see sales for each tier, your attendees and entries, and any transfers.

Payments for your venue land in your venue wallet, with one wallet for each currency. Your balances show at the top of your venue page.

Tips go into a separate tips wallet. Under Tips, pay a host their tips, either into their Quikin wallet or recorded as paid in cash.

Venue Transactions lists every payment, with filters and export. Tap “Refund” to refund an order in full or in part. The money goes back into the customer’s Quikin wallet.

In Coupons, create a discount for the whole cart (with a code, a minimum spend and a maximum discount), for specific dishes, or for whole categories. Dish and category coupons can apply automatically, like Burger Tuesday: 15% off every burger. Choose a percentage or a fixed amount, the dates it runs, and limits in total and per customer. “Copy URL” gives you a link to share.

Set up your programme in Loyalty Program: how many points customers earn per £1, when points expire and which venues take part. Then build your Reward Catalog with free dishes, money off a dish or fixed credit. “Suggest rewards” proposes rewards based on your cost prices, and the Ledger shows every point earned and redeemed.

Ratings shows every customer rating and comment, with the dishes they ordered.

Customers lists everyone who has ordered from you. If you ever need to, block a customer from the blacklist. A block applies across all your venues.