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In today’s fast-paced hospitality world, hotel services have become smarter, faster, and more personalized. But as guest expectations evolve, so do their habits—and this is creating a silent challenge for hotels:
Hotels are losing revenue every day because guests are ordering food from third-party delivery apps instead of using the hotel’s own dining services.
Apps like Uber Eats, Just Eat, Zomato, DoorDash, and Swiggy have made it extremely easy to order food from outside. And while this sounds convenient for the guest, it’s causing hotels to lose out on thousands of dollars in food and beverage revenue every month.
Let’s explore what’s happening—and how a smart solution like Quikin can help hotels bring those profits back in-house.
Guests often choose food delivery apps during their stay due to a few key reasons:
Outdated or slow ordering process
No real-time updates on food delivery
Guests are unaware the hotel offers in-room food delivery at all
Because of this, people naturally turn to apps they’re familiar with. But when they do, the money they spend goes outside the hotel. For a business that thrives on maximizing every guest’s visit, this adds up fast.
Let’s say your hotel has 40 guests each day who choose outside food instead of your in-house dining. If each of them spends just $25 per meal, that’s:
$1,000 lost in food revenue per day — or over $30,000 per month.
And that’s not all. You're also missing out on:
Beverage and dessert upsells
Efficient use of kitchen staff
Building your hotel’s brand experience
It’s not just about food—you’re losing an opportunity to build stronger guest relationships and earn more long-term loyalty.
Today, dining is more than just a service—it’s a major part of the hotel experience. When a guest skips your restaurant for outside delivery, you’re not just missing a sale—you’re missing a connection.
And in a world where guest satisfaction and reviews can make or break your business, that connection matters.
Hotels must adapt by bringing the delivery-style convenience guests love into their in-room dining experience.
Enter Quikin—a digital food ordering platform designed specifically for hotels. It lets guests order food from your hotel kitchen or bar directly from their smartphones, just like they would on food delivery apps.
But here’s the difference: The money stays with you.
Scan a QR code in their room to view the hotel menu
Order food or drinks to their room instantly
Track order status in real-time, just like they do with the food apps they are used to.
With Quikin, you give guests a fast, modern, and enjoyable dining experience—without giving up your revenue.
By making ordering easier and more modern, more guests will use your food service. More usage = more sales.
Guests enjoy the convenience of mobile ordering with the comfort and quality of your hotel kitchen.
Quikin helps you offer the same level of convenience as food delivery apps—but with better service and faster delivery since the food is made right in your kitchen.
Quikin eliminates manual order-taking and errors. Orders go straight from the guest’s phone to your kitchens and bars.
Here are simple steps your hotel can take to attract more in-room dining:
Digitize your menu and place QR codes in every room
Highlight your chef’s specials and locally sourced dishes
Display real-time kitchen updates using tablets or screens
Promote your food options at check-in or in-room welcome cards
These small changes, combined, can lead to a major boost in hotel dining sales and overall guest satisfaction.
Guests will always want convenience. But that doesn’t mean hotels have to lose out. By adopting smart, guest-friendly tools, you can offer an experience that’s just as fast and flexible as food delivery apps—while keeping your F&B revenue where it belongs.
In a competitive hospitality market, innovating your dining service is no longer optional—it’s essential.
Try Quikin and give your guests the convenience they crave—without losing the revenue you deserve.
